Congratulations on taking delivery of your beautiful new Vision RV Caravan.
This portal has been established to collate the information that is required to initiate effective and accurate repairs that links in to your caravan and its specifications.
We as the Dealership will oversee all warranty work to ensure any repairs are carried out in a timely fashion and to your satisfaction.
Due to the complex nature of caravans and the vast amount of componentry and skilled labour involved in their production, there are times when the manufacturer needs to be involved in the execution of warranty repairs. They are able to liaise better with repairers in regards to the repair techniques that need to be conducted. Manufacturers also have direct access to the suppliers of the various componentry meaning they can acquire spare parts and information much quicker.
Please follow the simple steps below to execute any warranty repair work that may be needed on your van.
The email that is generated from this warranty submission will remain active until all repairs have been carried out to your satisfaction.