PrivacyPolicy.

When you visit this website, our hosting provider automatically records the following for statistical and security purposes:

• your server address and top-level domain name (e.g. .com, .gov, .au);
• the date and time of your visit;
• the referring website, where you arrived from another site;
• the pages and documents you access during your visit; and
• the type of device and browser you are using.

This information is collected in part through cookies (see Cookies below). We do not attempt to identify individual users from this data and we do not collect personal information unless you provide it to us.

If you make an enquiry, request a quote, register interest in a vehicle, or otherwise provide feedback through this website, we will ask you for contact details such as your name, phone number, email address and postal address.

We do not collect sensitive information, such as details of political opinions, religious beliefs, ethnicity or sexual orientation, unless you volunteer it and it is directly relevant to your enquiry.

We use the information you provide to respond to your enquiry and to give you information about products and services that are relevant to you. Unless you tell us not to, your personal information may be shared within Vision RV and with third parties who provide services to us (for example, mailing houses, IT providers or dealership partners). Those third parties are required to keep your information confidential and to use it only for the purposes we authorise.

Vision RV does not sell, rent or trade your personal information. We may be required to disclose information to law enforcement or other government agencies with lawful authority, for example in connection with an investigation.

Information you provide, together with your enquiry, may be forwarded to our sales team or head office for follow-up by mail, email or telephone. We may also use your information for marketing and product analysis, including sending you publications or information about special offers, new models or promotions by post or email.

Where we send you marketing communications by email or SMS, we do so in accordance with the Spam Act 2003 (Cth). Every marketing message will include a functional unsubscribe or opt-out mechanism, and we will action any opt-out request promptly. You can also opt out at any time by contacting us using the details in Contact Us below.

We aim to ensure your personal information is accurate, complete and up to date. If any personal information we hold about you is incorrect or has changed, please contact us and we will take reasonable steps to correct it.

We use reasonable technical and organisational measures — including access controls, network firewalls and encryption — to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.

If we experience a data breach involving your personal information that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details in Contact Us below. We will respond within a reasonable period. A reasonable fee may apply to cover the cost of retrieving and providing access to information, but we will not charge for making a correction request.

A cookie is a small file that allows our server to recognise and interact more effectively with your browser. Cookies used on this website do not, by themselves, identify you personally.

This website may use both session (temporary) cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device to support functions such as remembering your preferences or supporting analytics. We do not disclose cookie or usage data to third parties other than service providers who assist in operating this website and who are bound by confidentiality obligations.

You can configure your browser to accept, reject, or notify you when cookies are used. Refer to your browser’s help function for instructions. Disabling cookies may reduce the functionality of this website and other websites you visit.

We do not currently disclose personal information to recipients located outside Australia. If this changes, we will update this policy to identify the likely overseas recipients and the countries in which they are located, as required by Australian Privacy Principle 8.

If you believe Vision RV has breached the Privacy Act 1988 (Cth) or the Australian Privacy Principles, please contact us using the details in Contact Us below. We will investigate your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner:

• Website: oaic.gov.au (opens in new tab)
• Phone: 1300 363 992

For any questions about this policy, or to make an enquiry, access request, correction request or complaint, please contact us:

• Vision RV
• Address: 62 Edison Crescent, Baringa, QLD 4551
• Email: marketing@visionrv.com.au
• Website: visionrv.com.au (opens in new tab)

Vision RV may update this policy from time to time. The current version will always be published on this website, together with its last-updated date.